Operating the IT function as a business within a business, providing valuable services to the rest of the organisation, requires focus, vision and above all transparency into services, cost, demand, processes and impact on driving corporate performance.

Managing Service Value enables IT organisations to provide key performance indicators to demonstrate to the business that outsourcing is delivering IT services that are optimised for cost, quality, service level and compliance.

Through Attenda's ValuedAdvice Service, businesses can ensure that they are getting the best value from their IT investment. Using this service, you have access to some of the industry's leading independent advisors, combined with Attenda's pedigree in delivering IT service operations.

Your existing IT operations and related services will be reviewed by your chosen advisor, and based upon the independent report they produce, Attenda will propose ways of reducing cost and improving servcie levels, which can be contractually guaranteed with confidence.

We are helping clients to increase the value that their IT delivers, by enhancing service visibility, improving business performance and creating IT agility. Through a deep understanding of your needs, with independent verification and assurance, we can deliver IT managed services that will increase the value of your IT investment, with contractually guaranteed service level and operating cost outcomes.

 

  • Client comment
    • "As part of our long term business strategy, we have taken the decision to migrate our server infrastructure to secure, resilient data centres and to improve service availability in a cost effective manner."

      Ryan Tunstall, IT & Operations Director, HIT Entertainment