Today, all medium and large businesses and organisations rely upon their IT systems to enable their business to be efficient, effective and agile.
If IT is delivering poor performance or not working at all, the business will not function; revenues may be affected, customers and partners will be dissatisfied and staff will be unproductive.
Businesses are under increasing pressure to respond rapidly to change and exploit new opportunities, requiring a flexible and agile underlying IT infrastructure that is aligned with the changing business needs. The business goal is to reduce complexity, integrate IT infrastructure management and improve service levels, whilst at the same time reducing cost. This is where Attenda can help.
Our Data Centre Operations Services extend from the data centre to the desktop, enabling the Optimisation and Transformation of your existing IT systems. Combined with our ability to help you deliver an efficient Network and effective Desktops to your users, we ensure that the Infrastructure services needs of your business are fully met.
Using ITIL, the de facto standard for IT service management and leveraging our ISO 20000 certified IT Service Management System, we provide a best practice framework for the provision of quality IT services.
Our highly mature, flexible approach to operations can dovetail seamlessly into existing internal procedures, staff and projects to provide a cost-effective and highly secure foundation for running your IT infrastructure, 24x7.
You can be confident that your Data Centre Operations is in safe hands:
- Your infrastructure is always available, protecting the availability, performance and security that you require for your business critical IT systems.
- Our proven expertise in managing Data Centre Operations leverages our ISO 20000 certified IT Service Management System, delivering IT certainty, thus enabling you to focus on your core business rather than 24x7 IT operations.
- We provide our Managed Service using best practise accredited operations to an agreed industry leading SLA, with flexible commercial models, to manage your risk
- We help you to achieve business agility by closely integrating business and IT needs, yet balancing cost, quality and risk.