The Challenge
TM Group evolved its strategic growth plans fuelled in part by the increased demand for its services, as a result of the Government's Home Information Pack initiative. As a result, TM Group decided to embark upon a major refresh of its IT infrastructure, to take advantage of the latest technologies, to provide full scalability for the future, amd to implement a Disaster Recovery (DR) solution to support its Business Continuity Plan.
The Solution
Attenda initially implemented an infrastructure technology refresh incorporating an enterprise SAN and a move to the latest Microsoft technologies. In the second phase of the project, Attenda built and implemented a second duplicate environment to act as the DR solution. The Attenda solution provides operational management of TM Group's complex mission critical B2B web applications platform, with payment, storage and customer service all vital components of the system.
Business benefits
- Provision of a robust, secure and highly available web applications service
- Flexible environment to accommodate future business requirements
- Attenda's knowledge and expertise to implement cost-effective DR
- Shared operations platform provides security and performance assurance
Client comment
"We get 100% of our income from the web service and Attenda takes care of this for us, ensuring that our mission critical web applications are secure and always available, even in the event of a major disaster."
Paul Albone, Commercial Director, TM Group