The Challenge
RYOGENS was initiated as a collaborative project between Warwickshire, Tower Hamlets, West Berkshire, Coventry and Redcar & Cleveland local authorities to support better sharing of information about vulnerable children between agencies. The RYOGENS National project needed a hosting provider who had a proven track record, offered a first class service , was price competitive and would give the technical solution credibility.
The Solution
Attenda played a crucial role in the initial design of a system that was secure and would be trusted by practitioners – social workers, teachers, the police and doctors. RYOGENS is accessible over the Internet using secure SSL connections and is used to record non-statutory concerns about children and young people that they came in contact with . Attenda recommended use of a core infrastructure that is shared across participating authorities, making it scalable and affordable, together with advanced security and built in levels of redundancy for added resilience.
Business benefits
- ITIL based processes enforce strict security procedures
- Sophisticated secure access control
- High quality monitoring and management
- Flexible, scalable and secure solution
- Used routinely by multiple authorities
- IPR for RYOGENS owned by Esprit Limited
- Attenda & Esprit manage and support the system
Client comment
"The project has proven that Attenda can take on the operational responsibility for critical systems, enabling us to focus on strategic and value-added activities, with the confidence that our systems are taken care of."
Jim Burton, Managing Director, Esprit Limited