The Challenge
Datamonitor’s services are delivered electronically and are often integrated into clients’ portals for onward dissemination throughout the organisation. The efficient and effective delivery of these products and services via user-friendly web platforms is essential to ensuring that its clients can achieve their commercial goals. The requirement for constant, secure online access led the company to selectively outsource the management of these business critical applications and infrastructure to Attenda.
The Solution
Attenda is managing the global availability of the Datamonitor service 24 x 7 and providing the necessary confidence that the research data is secure and can only be accessed by authorised Datamonitor clients. Attenda re-architected and implemented the infrastructure, including a hardware refresh, enabling Datamonitor to upgrade their website and application software. The new solution has provided the agility and additional capacity required to integrate several business acquisitions.
Business benefits
- High availability critical applications management
- Increased capacity to launch new websites
- Agility to integrate new business acquisitions
- Flexible and scalable virtualised platform
- Skills and support to free internal IT resources
- Efficient and effective delivery of premium services
- 24 hour service to match global business needs
Client comment
"The online delivery of content to our clients is our core business and we place a very high premium on the availability of that content."
Neil Dodgson, Director of Technology, Datamonitor