Attenda - certainty / confidence / agility

Whilst embracing SaaS, many ISVs are cautious of this new delivery model. For many, your application itself will need to be redeveloped to become truly multi-tenanted (allowing all of your customers to use a single code based deployed into the Cloud).

The investment to achieve this is often too great without the proven track record of customers having embraced SaaS. And new customers typically will not move to this new model without others having proven success and acting as case studies for your SaaS application.

Hence for many ISVs their first SaaS client wins are delivered using a copy of their application that is dedicated to that customer on a dedicated or single tenanted platform. Only when the business volume allows and greater certainty achieved, is the application redeveloped to be truly multi tenanted.

For ISVs using a single tenanted platform, we proactively manage the availability and performance of your SaaS Application under a business-led service level agreement which is based upon application and not hardware availability, ensuring that your application is always on. Our advanced monitoring and management techniques continuously check the integrity and performance of the applications 24 x 7.

  • Our single tenanted SaaS platforms are delivered to a comprehensive business-led SLA that can be customised to your precise requirements to cover transactional integrity, security of sensitive information, application performance, application availability and protection against threat and malicious attack
  • Our comprehensive architecture design service ensures that your single tenanted SaaS platform is designed to cope with current and future planned demand
  • All changes to the system are subject to our stringent ITIL-based change management process
  • Our proven expertise in managing many leading SaaS applications delivers you IT certainty, enabling you to focus on your core business rather than 24 x 7 IT operations.
  • Client comment
    • "By partnering with Attenda we can stay focused, whilst Attenda ensures that our SaaS application is always available, scalable and secure for all of our clients."

      Colin Smith, CEO, BIW Technologies

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